Privacy Policy
Your privacy matters to us. This policy explains what information we collect, why we collect it, and the choices you have.
Last updated: 24 June 2026
This Privacy Policy describes how Creative Sourabh Group (CS Groups) (“we”, “us”, “our”) collects, uses, shares and protects information about you when you visit our website, book a consultation, subscribe to a membership, or otherwise interact with our services. By using our services, you agree to the practices described here.
1Information we collect
We collect information you give us directly and information generated automatically as you use our services.
Information you provide
- Name, email address and phone number when you create an account or book a consultation.
- Business details you share with us so we can advise you (industry, goals, challenges).
- Payment information processed securely by our payment partners — we do not store full card details.
- Messages, support tickets, reviews and any other content you submit to us.
Information we collect automatically
- Device and usage data such as IP address, browser type, pages viewed and time spent.
- Cookies and similar technologies that help the site function and help us understand usage.
2How we use your information
- To deliver consultations, memberships and the services you request.
- To schedule sessions, send confirmations, reminders and important service updates.
- To process payments and issue invoices.
- To respond to your enquiries and provide support.
- To improve our services, content and user experience.
- To send offers, updates and marketing — only where permitted, and you can opt out anytime.
- To comply with legal obligations and prevent fraud or misuse.
5Data security
We use reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, but we work continuously to safeguard your data.
6Data retention
We keep your information for as long as your account is active or as needed to provide our services, and thereafter only as long as necessary to meet legal, accounting or reporting requirements.
7Your rights
You may request access to, correction of, or deletion of your personal information, and you may withdraw consent to marketing at any time. To exercise these rights, contact us using the details below.
8Children’s privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 18.
9Changes to this policy
We may update this policy from time to time. We will post the revised version here with an updated “Last updated” date. Significant changes may also be notified to you directly.
10Contact us
Questions about this policy or your data? Reach us at [email protected] or [email protected].
Questions about this policy?
Our team is happy to help — reach out anytime.